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These rules apply to NRG Credits, NRG Credits Ltd and all NRG Credit
Partners
- NRG
Credits are only available to members of NRG Credits program.
- The
NRG Credit Rules and Privacy Policy pertaining to NRG Credits Ltd form part of these rules.
- NRG
Credits can only be purchased or earned as rewards through the NRG Credits
program.
- NRG
Credits can only be paid into a nominated energy retailer account or
accounts.
- The
credit accruing via NRG Credits is paid into the nominated energy
account quarterly on 30th March,30th June, 30
September and 31st
December each year.
- Each
NRG Credit has a life of 5 years starting from the last day of
the month in which they were bought or earned via the NRG Credit
program Partners.
- Earning
Credits can be transferred to any person who is a member of The NRG
Credits program. In the event that a member wishes to transfer NRG Credits to a person who is not a member, then that person
must first join the NRG Credits program and be accepted before
the transfer can be effected.
- In
the event that NRG Credits are transferred to another person the
credit due for half yearly payment will be split proportionately
between the Transferor and transferee.
- NRG
Credits cannot be redeemed for cash. They can be sold to another
member via the NRG Credits Trading platform at the Club’s
website or by direct communication.
- Where
an NRG Credit has not been owned for the duration of the full
half year, a credit proportional to the amount of time the NRG Credit has been owned based on the number of months that the
NRG Credit has been established. No fraction of a month will be counted.
- Members
must retain proof of payment either by way of a cash register
docket, an identifiable written docket or paid invoice where the NRG
Credits have been acquired through an NRG Credit Partner.
- Proof
of payment must be retained for a minimum of 6 calendar months and
the Club may requested them to be delivered to the Club as
verification of a claim for NRG Credits.
- Where
more than one item on a Proof of Payment is eligible to qualify for
free NRG Credits, the items which are being claimed for must be
underlined.
- GST
is not to be counted towards the amount claimed in NRG Credits.
- Where
the Club requests Proof of Payment to be forwarded to the Club and
it is found that the amount claimed does not correlated with the
Proof of Payments the member will forfeit twenty five percent (25%)
of the amount of NRG Credits claimed.
- If
the claim is found to be fraudulent then the member will forfeit all
those NRG Credits that have been earned to date and the
membership will be cancelled.
- In
the event that a membership is cancelled either by the Club or the
Member those NRG Credits which have been paid for by the Member
will remain live until the 5th anniversary.
- Each
member will be allocated a NRG Credit bank page accessible via a
username and password. It is the member’s responsibility to see
that the data and account details in their NRG Credit bank are up
to date and correct, including their nominated current energy
supplier account or accounts details.
- To
make a claim, members must complete at claim form located at the
Club’s website and submit it electronically. The claim form must
contain all of the information requested on the claim form and the
Partner9s) code against who a claim for free NRG Credits is being
made.
- The
commencement date of any NRG Credits earned via a Partner will
not be credited to the Member’s account until the Club has
received payment from the NRG Credit Partner.
- In
the event a Partner defaults in payment for the NRG Credits
earned those NRG Credits will be forfeited. The club accepts no
responsibility for the financial viability, failure or any other
loss caused by a Partner.
- Disputed
claims or incorrect allocations of NRG Credits must be submitted
to the Club in writing. Such disputed claims must be resolved by the
Club and the Member within 14 working days.
- Questions
relating to the operation of the NRG Credit program should be
addressed to the club at members@greenclimateclub.com
.
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